Giving feedback to the match up agencies benefit both the match up agencies and the learner drivers. There are various platforms that learner drivers can use to give feedback to the match up agencies. One type of such platforms that many youngsters are familiar with is social media. Accessing the social media is easy and convenient. Anyone can do it anywhere at their convenience. Commonly used social media platforms to provide feedback to these match up agencies are Facebook and Google Plus. For example, check out Sglearntodrive’s Google Plus account – https://plus.google.com/+Sglearntodriveofficial/. Another platform would be the phone lines. Every match up agencies have their business numbers which learner drivers can easily contact to provide feedback. Emails are also favored by some of the learner drivers to provide feedback to the match up agencies.
However, feedback is only useful if the receiver values it and take appropriate follow up actions. Responsible and smart businesses value their customers’ feedback. This is because feedback provide businesses the opportunity to improve their product offerings for the customers. This will in turn increase market share and customer retention rate. Ultimately, this will translate into more business and profits for the smart businesses in the long run.
Of course, there are positive and negative feedback. When match up agencies receive positive feedback from the learner drivers, such as positive appraisal for the instructors, they would prioritize the instructor and give more learner drivers to them. On the other hand, if the match up agencies receive negative feedback from the learner drivers about a particulate instructor, they could penalize the instructor by allocating less learner drivers to him. Hence, when a learner driver give feedback, it will definitely benefit the future learner drivers. Sometimes, the learner driver who gave feedback can benefit as well. The match up agencies may offer some form of compensation to the learner driver if the feedback is negative.
All in all, it is always good to give feedback. It will not only help others to improve, but you can benefit yourself or other people who will be in the same situation as you.